My prices are very competitive. It’s no secret that this has been a great part of the success of my computer repairs and services business. I often offer discounts to individuals that frequently use my remote connection help desk services and phone support. This seems fair to me to award people for their continued use of my services.
I also look for ways to save help desk clients money on third-party products and services when possible. I have taught many people to use free software when such a program will meet the needs of the client without compromising security or enjoyment.