I have made several changes regarding pricing. The most notable changes include reduced pricing for tutoring services, one level of maintenance rather than three, and three levels of virus removal rather than two. I also reduced my standard hourly rate although the hourly rate is rarely used. You can find the price list here.
In addition, I (hopefully) simplified the checkout process using a drop-down menu and “add to cart” button instead of the multiple “add to cart” buttons of the previous site layout. Have a look at the new checkout experience.
Your thoughts regarding the help desk experience are welcomed and taken into consideration. You may either comment publicly via social networking or by way of a private message, e-mail, or phone call. Click here for contact information.